Your personal data matters to us. This Privacy Policy explains what information craps game collects, how we use it, and how we keep it safe for all Philippines players. Please read this page carefully before registering or using our platform.
Last updated: June 2025 · Applies to all registered players in the Philippines.
When you register and use the craps game platform, we collect certain personal information to provide you with a safe, smooth, and personalised experience. We only collect what is necessary and we are transparent about how it is used.
When you create an account on craps game, we collect your full name, date of birth, email address, and mobile number. This information is required to verify your identity and ensure you meet the minimum age requirement of 21 years for Philippines players. We also collect your preferred username and a securely hashed version of your password. Your account details are used solely for platform access, account management, and communication purposes. We do not store your password in plain text at any point.
To process deposits and withdrawals, we collect payment-related information such as your chosen payment method, transaction reference numbers, and transaction history. We do not store full card numbers or sensitive banking credentials on our servers. All payment processing is handled through secure, encrypted channels in compliance with applicable Philippines financial regulations. Transaction records are retained for the period required by law and for fraud prevention purposes. You can view your full transaction history at any time from within your account dashboard.
We record your gaming activity on the platform, including game sessions, bet amounts, game results, and session duration. This data helps us ensure fair play, detect unusual patterns, and improve the overall platform experience for Philippines players. Gaming activity records are also used to support responsible gaming features such as session limits and self-exclusion tools. We may use anonymised and aggregated gaming data for internal analytics and platform improvement. Individual gaming records are never shared with third parties for marketing purposes.
When you access the craps game platform via mobile or desktop, we automatically collect certain technical information including your IP address, device type, operating system, browser type, and session timestamps. This data is used to optimise platform performance, detect unauthorised access, and ensure a consistent experience across devices. We may also collect approximate location data based on your IP address to comply with Philippines regulatory requirements. This technical data is not used to identify you personally beyond what is necessary for security and compliance. You can contact us at any time if you have questions about what technical data we hold.
We use the personal data we collect strictly for the purposes described in this Privacy Policy. We do not use your data for any purpose that you would not reasonably expect, and we never sell your personal information to any third party.
Your personal data is used to create and maintain your account, process your transactions, and deliver the gaming services you have requested on the craps game platform. We use your contact details to send you important account notifications such as deposit confirmations, withdrawal updates, and security alerts. We may also use your information to respond to your support enquiries and resolve any disputes that arise. Account data is retained for as long as your account remains active and for a reasonable period thereafter as required by Philippines law. You may request account closure at any time by contacting [email protected].
We use your data to monitor for suspicious activity, prevent fraud, and protect the integrity of the craps game platform for all Philippines players. This includes analysing login patterns, transaction behaviour, and device information to identify potential security threats. Where we detect unusual activity, we may temporarily restrict account access and contact you to verify your identity. All security-related data processing is carried out in accordance with applicable Philippines data protection regulations. We take the security of your account seriously and encourage you to use a strong, unique password and to contact us immediately if you suspect unauthorised access.
Anonymised and aggregated data from player activity is used to understand how the platform is being used and to identify areas for improvement. This helps us optimise game loading times, improve navigation on mobile devices, and develop new features that better serve Philippines players. We do not use individually identifiable data for analytics purposes beyond what is necessary for security and compliance. Any analytics data shared with internal teams is stripped of personally identifying information before use. We are committed to continuously improving the craps game experience based on real player behaviour and feedback.
We use your email address and mobile number to send you transactional messages related to your account, such as registration confirmations, password reset links, and important policy updates. We may also send you platform announcements or information about new game categories if you have opted in to receive such communications. You can update your communication preferences at any time from within your account settings. We do not send unsolicited marketing messages and we do not share your contact details with third-party advertisers. If you wish to stop receiving any type of communication from us, please contact [email protected] and we will action your request promptly.
As a registered player on the craps game platform, you have clear rights over your personal data. We are committed to honouring these rights promptly and transparently for all Philippines players.
You may request a copy of the personal data we hold about you at any time. We will respond to access requests within a reasonable timeframe in accordance with Philippines data protection law. Contact us at [email protected] to submit your request.
If any of the personal information we hold about you is inaccurate or out of date, you have the right to request that we correct it. You can update basic account details directly from your account settings, or contact our support team for assistance with more complex corrections.
You may request the deletion of your personal data, subject to our legal obligations to retain certain records under Philippines law. Deletion requests are processed after account closure and following the expiry of any mandatory retention periods. Contact [email protected] to initiate this process.
You have the right to object to certain types of data processing, including the use of your data for analytics or communications. We will review all objections and respond within a reasonable period. Where your objection is upheld, we will cease the relevant processing activity promptly.
Where technically feasible, you may request a copy of your personal data in a structured, machine-readable format. This allows you to transfer your data to another service provider if you choose to do so. Please contact [email protected] to make a portability request.
You can opt out of non-essential communications from craps game at any time by updating your preferences in your account settings or by contacting our support team. Opting out of marketing messages will not affect your ability to receive essential account and security notifications.
The craps game platform uses cookies and similar technologies to ensure the platform functions correctly and to improve your experience as a Philippines player. Cookies are small text files stored on your device when you visit our platform.
Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. They cannot be disabled without affecting platform functionality.
Used to understand how players navigate the platform so we can improve performance and usability. Data collected is anonymised and aggregated. You may opt out of analytics cookies via your account settings.
Store your platform preferences such as language settings and display options so you do not need to re-enter them on each visit. These cookies improve convenience but are not essential to core platform operation.
We do not use advertising or third-party tracking cookies. If you have questions about our use of cookies, please contact [email protected].
Our support team is ready to help Philippines players with any questions about how we handle personal data. Reach us at [email protected] or visit our FAQ for quick answers about your account and data rights.